January 25, 2005
Voice2Form Goes Live with Telephone Self-Service Solutions from NetByTel
(Boca Raton, FL – January 25, 2005) – Voice2Form, LLC. , which uses a patented voice recognition system to help people fill out forms for a variety of commercial and governmental agencies, today announced that it has gone live with the first application developed and managed by NetByTel® , an industry leader in telephone self-service solutions. Voice2Form's technology has multi-language capability.
“Voice2Form is pleased to be working with NetByTel to make filling out forms easier for everyone,” said Ken Barash , CEO. “NetByTel's self-service solutions supports our unique VoiceForm™ technology, a voice recognition system for interactively gathering information to generate a document, form or application, such as mortgage and loan requests, applying for credit cards or a driver's license, even opening a brokerage account or leasing property.” Clients have the ability to create a voice to text repository of information that can be stored and updated as needed, eliminating the need for redundant information to be imputed again.
Voice2Form's patented VoiceForm™ system was awarded U.S. Patent No. 6,738,740 B1 on May 18. 2004. The system was launched last July for use within the mortgage industry but has since been expanded to other commercial and governmental applications.
Voice2Form will be showcasing their patented voice recognition system at the upcoming Mortgage Technology Conference , which will be held at the Hyatt Regency in Miami, January 30 – February 1, 2005. Voice2Form's mortgage application system collects applicants' voice entries, converts the answers to text and enters the information into most popular LOS systems to create a 1003 for exporting into DU / LP and other underwriting formats.
“As Voice2Form expands into new areas of application, including immigration, insurance, and the legal system, NetByTel is supporting their efforts to simplify the paperwork process,” says Ken Jackowitz , NetByTel's executive vice president and chief customer officer. “Our award-winning telephone self-service solutions are a perfect match for VoiceForm™ technology, making the process faster, easier and more economical for all participants.”
Based in Fort Lauderdale, FL, Voice2Form offers a patented voice recognition system that applies to both commercial and governmental agencies (federal, state, local) that requires an individual or business to complete forms, such as credit investigation documents, school applications, professional applications (i.e., bar application, etc.), governmental forms (immigration/visa forms, income tax returns, etc.) Voice2Form's unique system provides the caller with a personal identification number so he or she can call back and finish the application or document at any time without having to start from scratch. For additional information, go to www.Voice2Form.com or call 561.756.1055 . Live demo line (877) ANYFORM. Booth 312
NetByTel ® delivers the best telephone self-service experience for callers. NetByTel solutions use speech recognition to answer calls that are currently handled by a live agent, providing its clients increased revenue opportunities, reduced operating expense, increased gross margins, and 24x7 service availability. As an industry leader in speech recognition call center software, NetByTel provides a true multi-channel leverage point for its wide variety of retail, catalog, direct response, publishing, travel/hospitality, finance and manufacturing clients. For more information, visit the Company Web site at www . NetByTel.com .