Our Patented Technology
US Patent No. 6,738,740 B1 issued May 18, 2004
A voice recognition system (VRS) and method for interactively gathering information to generate a document, form or application.
The patent covers both commercial and any governmental agency (federal, state, local) that requires an individual or business to complete forms, such as credit investigation documents, school applications, professional applications, (i.e., bar application, etc.), governmental forms (immigration/visa forms, income tax returns, etc.)
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Patented Technology Value Proposition
- Access from any phone
- Easy to use voice recognition system
- User assigned PIN number for future reference or completion
- Can be applied to hundreds of applications requiring forms completion
- 24x7x365 availability
- Increased customer service, anytime, anywhere access
- Multi-language capability
- Ideal for users who do not have web or internet access
- Many applications can be completely automated, reduce call center labor costs
- Call center agent "safety net" with zero out option
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